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More help with Deegam

 
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clino
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Joined: 15 Aug 2007
Posts: 27
Location: Northern Idaho, USA

PostPosted: Mon Jul 05, 2010 3:54 pm    Post subject: More help with Deegam Reply with quote

Hi Everyone,

Another Deegam question here. I'd like to order the new volume. Report 86 says to find my volume label and volume number.

For the life of me, I can't find this. Where might it be? The original packaging is long gone, so did I lose it?

Thanks,
Peter
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Brummie Bill
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Joined: 19 Jan 2010
Posts: 35
Location: Birmingham, England

PostPosted: Mon Jul 05, 2010 5:51 pm    Post subject: Reply with quote

Stick the CD in your computer and look at the name that appears next to the Drive letter of your CD/DVD drive in Explorer. This is the CD volume label and the info you should be after.
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moormand
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Joined: 15 Mar 2010
Posts: 5
Location: UK

PostPosted: Mon Jul 05, 2010 6:49 pm    Post subject: Reply with quote

I'm interested in HB4 as well.

Does Douglas expect me to send my original cd back in this 'exchange scheme'?

Dave
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clino
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Joined: 15 Aug 2007
Posts: 27
Location: Northern Idaho, USA

PostPosted: Mon Jul 05, 2010 7:45 pm    Post subject: Reply with quote

Bill,

Many thanks. That worked.

Cheers,
Peter
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Gooner
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Joined: 25 May 2007
Posts: 1270
Location: England, UK

PostPosted: Mon Jul 05, 2010 10:49 pm    Post subject: Reply with quote

Dave (moormand).

I think this is the case, I can't remember what I did to upgrade last time but I think I returned the old CD, not sure why as they are not RW, so will only be thrown away. The web-site doesn't explain how existing Handbook owners go about acquiring HB4.

Actually I am not sure if the web-site page (1) is up to date or not as it doesn't mention Windows 7 operating system - although as the old version works fine I don't see any reason the new one wouldn't - after all it is ADOBE based and that has been updated to cater for 7.
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Dave
http://www.stamp-collector.co.uk
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cdj1122
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Joined: 08 Jul 2007
Posts: 952
Location: Houston, Texas pending eye surgery

PostPosted: Tue Jul 06, 2010 7:49 am    Post subject: Reply with quote

I think all your questions can be answered by checking Doug's web page;
http://www.deegam.com/handbook.htm
.
And yes it works fine on my Windows 98 and I cannot imagine it not working on Windows 7. If you are worried about that you can send Doug a question.
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Lecanto, Florida
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Gooner
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Joined: 25 May 2007
Posts: 1270
Location: England, UK

PostPosted: Tue Jul 06, 2010 8:21 am    Post subject: Reply with quote

Not sure it does answer the question Charlie - we are talking about the same web page which describes how to purchase "new" - but not how to "exchange" an old version for a new version.

Unless I am missing it somehow.
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Dave
http://www.stamp-collector.co.uk
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Brummie Bill
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Joined: 19 Jan 2010
Posts: 35
Location: Birmingham, England

PostPosted: Tue Jul 06, 2010 8:43 pm    Post subject: Reply with quote

Hi,

I'm running windows 7 Home Premium x64.
I've got the latter version of acrobat reader (the one on the CD is a bit old).
It is recommended you get the latest version of acrobat reader as it is more secure.
All works fine for me.

Hope that helps.
Cheers, Bill
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Gooner
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Joined: 25 May 2007
Posts: 1270
Location: England, UK

PostPosted: Tue Jul 06, 2010 9:07 pm    Post subject: Reply with quote

The method for exchanging the CD is on the last page of the tutorial.pdf file.

It is also described on page 1 of Deegam Report 86.

The web-site page referred to above is aimed at new buyers.
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Dave
http://www.stamp-collector.co.uk
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cdj1122
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Joined: 08 Jul 2007
Posts: 952
Location: Houston, Texas pending eye surgery

PostPosted: Thu Jul 08, 2010 3:13 am    Post subject: Reply with quote

You are right Dave. I guess I missed the part about wanting to exchange the discs.

Published 17 April 2010 – price unchanged!

Quote:
The Adobe InDesign version of the Deegam® Handbook
Updates for existing CD owners

The following arrangements will apply to existing CD owners who wish to exchange their copy for the new edition.

1. If you bought your current CD in the last two years. The volume label of your CD will be hb3s2r76 or later. You can exchange your CD for a 50% discount (total cost £19.50) by quoting your PRN.

2. If you bought your current CD more than two years ago. The volume label of your CD will be hb3s2r75 or earlier. You can exchange your CD for a 25% discount (total cost £29) by quoting your PRN. Under these exchange schemes you will not receive the DVD case or booklet but this is of no consequence as the content of the booklet will be on your new CD in a revised tutorial.pdf file.

Of course, if you prefer, you could still just buy the new CD for the full price of £39 with case and booklet. In that event, you would be given a new PRN and the old one would be deleted from the website database.

How to contact Doug Myall;

by post:
D. G. A. Myall,
2 Elizabeth Avenue,
BRIDPORT, Dorset,
DT6 5BA, England <----------------<<< USA mailers be sure to write "UNITED KINGDOM" as there are some retards working at the USPS who have trouble figuring out where ENGLAND is when they process mail.
.
by e-mail: deegam@btopenworld.com
website: www.deegam.com
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" .... You may think you understood what you thought I said, but I'm not sure you realize that what you think you heard is not what I thought I meant. .... "
Charlie Jensen
Lecanto, Florida
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