Rather than send emails to my customers I try to update the Site News at least quarterly - check under "Important Links" for the latest which contains some general hints and tips on site use and some specialist information for buyers of Machin issues.

We hope you enjoy your shopping experience with us. I am not a dealer, just a collector who has accumulated an inordinate amount of items that need to be sold on. As such the customer experience is very important to me, so if you need help with anything please contact me.

Each time you return you may expect to see further exciting offerings from the world of philately. If you don't see what you want - drop me a "Wants List" and I will help wherever I can.

A basic guide to the site can be found by clicking on "Quick Site Guide" in the left menu bar. This page also gives information on Volume Discounts and Delivery Charges.

If you have any problems ordering from the site please let me know and I will gladly help you.

Note new Delivery dates as set by Royal Mail in January 2011. This information can be found under "Shipping and Returns".

I strongly advise you to read this quick site guide before purchasing; particularly the piece on delivery charges.

A couple of quick navigation tips: More detail can be found by clicking on "Quick Site Guide" in the left menu bar.

If you are in a section that has lots of pages, you can go forward or backward in "10 page" jumps by pressing the "...." (dots) in the page numbers e.g. hitting the "dots" in the following sequence will take you straight to page 11.

6 7 8 9 10 ... [Next >>]

Secondly, when ordering several items from a section. Enter the number for each item you want on any one page, but when you get to the end of that page, click on . This will take you to the checkout page and add the chosen items to your cart. If you want to return to add more items press the "back" arrow on your browser rather than the "continue shopping" button.
If you use your back button it takes back you to the page you were last at and you can now go backwards or forwards as required. If however you press the "continue shopping" button it will take you to the home page.
This is explained in more detail in the Quick Site Guide.

**NOTE ** This is primarily an e-commerce site (i.e. a store) however I have started to add informational items that can be used for reference. I don't want to duplicate areas that can be found on many other sites and the pages need to be properly researched. For now at least, I am going to limit them to the areas I know most about - that being - "Machin Definitives". These pages can be found by by accessing the "Important Links" section in the side boxes.

If you find any problems during the operation of this site, please let me know. Thank You for visiting and please come back soon.